Slovakia

 Overview of the call centre: 

The calls to 112 in Slovakia are answered on average within 9 seconds. In addition to Slovak the calls are also answered in Czech, English, and in some areas in Russian, Polish or Hungarian.

Trivia:
 * According to the latest E-communications household and telecom single market survey, it is revealed that 69% of Slovaks know they can call 112 anywhere in EU
 * The 112 is not the only emergency number in Slovakia, but there are also: 158 - for police, 155 - for ambulance and 150 - for fire brigade
 * There is no specific help for disabled-end users with hearing or speech impairment to contact any emergency services