Bulgaria

 Overview of the emergency centre 

The 112 is one of the emergency numbers in Bulgaria. It is also one of the countries that has it's emergency call centres equipped with specially trained operators with a warm heart, warm welcome(when the call is answered), and with a very good level of knowledge in knowing how to deal with the emergency situation.

Features of the call centre:

Calls to 112 in Bulgaria are answered on average within 5 seconds. And the calls are not just answered in Bulgarian but also in Turkish, English, German, French, Italian, Spanish, Greek, Romanian and in Russian. The caller's location is transferred automatically to the operator who's handling the call.

Trivia:
 * There is no specific help for disabled people to call, or contact 112 or any other emergency services
 * It is also not known whether or not it is possible to call 112 from a mobile phone without a sim card